
| customer service at national aerial resources | ||
When you place an order with us, you are placing your trust in us. And at national aerial resources, we take that responsibility seriously. Beginning with the moment your order is confirmed by one of our customer service representatives, your project becomes our top priority. We will personally see your project through, from the first photo you order to the last photo you receive. Over the years we have developed excellent working relationships with the private contractors and public agencies who have the photography we order. We have learned their research and retrieval systems, and know the information they need to fulfill your order. This allows us to get that information to them at the start of the project, cutting down on the phone calls and miscommunication that can frustrate you and impact your project.
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| how we do it | ||
Using an order tracking system developed especially for our unique service, we can stay on top of backordered and overdue photography, and keep you advised of developments before they become a problem. Many times our researchers are able to identify alternate sources of photography that can be substituted in the event your first choice is unavailable.
our staff
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![]() Our knowledgeable staff of customer service representatives, researchers and production experts is available to answer any questions you may have on any aspect of aerial photography. We can assist you in determining the right type of images for your specific needs. One phone call is all it takes to find out the status of all the photography you have ordered for your project.
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all contents copyright ©1998 - 2006 national aerial resources 6 highland avenue, albany, new york 12205 phone: 1-800-827-2994 FAX: 1-518-694-9903 e-mail: info@nar.com all rights reserved please address any comments & questions to the webmaster |
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